Insurance Claims Assistance Policy — Dentagon
Last Updated: 7/29/26
Insurance Claims Assistance Terms & Conditions
Dentagon is pleased to offer full insurance claims assistance to customers seeking hail damage repair services. Our team works directly with your insurance company on your behalf to ensure a smooth, stress-free repair process from start to finish. Please read the following information carefully to understand how our claims assistance process works.
Overview
When you choose Dentagon for your hail damage repair, our experienced team handles every step of the insurance process for you. From filing your initial claim to communicating with adjusters and filing supplements for missed damage, we are committed to making sure your vehicle receives the full repair it deserves under your policy.
How Our Claims Assistance Works
Our insurance claims assistance process follows these steps:
- We assist with filing your initial hail damage claim with your insurance provider upon request
- We coordinate and recommend scheduling your adjuster inspection at our Aurora, CO facility to ensure all damage is properly documented
- Our team reviews your insurance estimate in full to identify any missed or undervalued hail damage
- When necessary, we file a supplement directly with your insurance company to ensure the full scope of repair is covered
- We communicate directly with your insurance adjuster throughout the repair process to minimize delays
- We coordinate rental car arrangements through your insurance provider where applicable
- We perform a thorough quality inspection before returning your vehicle
Your Right to Choose Your Shop
Under Colorado law and in most cases nationwide, you have the legal right to choose any licensed repair facility for your vehicle — regardless of what your insurance company recommends. The following applies:
- You are never required to use an insurance company’s preferred or direct repair facility
- Dentagon will work directly with any insurance provider on your behalf
- Your insurance company may not legally require you to use their preferred shop as a condition of your claim
- If your insurer pressures you to use a specific shop, you have the right to decline and choose Dentagon instead
- Choosing your own shop does not affect your right to coverage under your policy
Insurance Providers We Work With
Dentagon works directly with all major insurance providers including:
- State Farm
- GEICO
- Allstate
- Progressive
- Farmers
- USAA
- Nationwide
- Liberty Mutual
- American Family
- And all other major carriers
If your insurance provider is not listed above, contact our team directly and we will confirm our ability to work with your carrier.
Supplement Filing
If your initial insurance estimate does not fully cover the hail damage to your vehicle, Dentagon will file a supplement with your insurance company on your behalf. The following terms apply:
- Supplements are filed at no additional cost to the customer
- Dentagon will document all additional damage with photos and written documentation
- We communicate directly with your adjuster to negotiate fair and accurate repair coverage
- Dentagon is not responsible for supplement decisions made by your insurance provider
- Final repair scope is subject to insurance approval and coverage under your specific policy
Additional Terms & Conditions
- Insurance claims assistance is provided as a complimentary service to customers completing hail damage repair at Dentagon
- Claims assistance does not guarantee a specific outcome, coverage amount, or insurance approval
- Customers are responsible for accurately representing their damage, coverage, and claim details to their insurance provider
- Dentagon is not responsible for denied claims, coverage disputes, or decisions made by the customer’s insurance provider
- Dentagon does not provide legal or insurance advice — customers are encouraged to consult their insurance agent or attorney regarding their specific policy and coverage
- Participation in our claims assistance process does not create any warranty, guarantee, or contractual obligation beyond the scope of repair services rendered
- Dentagon reserves the right to modify or discontinue claims assistance services at any time without prior notice
Compliance Statement
Dentagon’s insurance claims assistance services are intended to operate in full compliance with applicable Colorado insurance laws and regulations. Dentagon does not encourage, facilitate, or participate in any insurance fraud, misrepresentation, or any activity that violates Colorado insurance law. Customers are encouraged to review their insurance policy and consult with their insurance provider regarding their coverage and obligations.
Limitation of Liability
Dentagon’s involvement in the insurance claims process is provided as a courtesy service only. Dentagon shall not be liable for any denied claims, coverage disputes, reduced settlements, or decisions made by any insurance provider. Our total liability in connection with claims assistance services shall not exceed the scope of repair services rendered at our facility.
Questions?
If you have questions about our insurance claims assistance process or would like our team to help you get started, contact us for a free inspection. We will evaluate your vehicle, walk you through the claims process, and handle the details from start to finish.
Updates to This Policy
Dentagon reserves the right to update this Insurance Claims Assistance policy at any time. Any changes will be reflected on this page with an updated date. Continued use of our services following any changes constitutes acceptance of the updated terms.
Contact Us
Dentagon 50 S Havana St. #527R
Aurora, CO 80010
(303) 419-4575
support@denverhaildamagerepair.com
FAQS
Dentagon Auto Hail Repair is an independent repair facility, not a preferred or direct-repair shop for a specific insurance company.
Preferred shops may operate under contracts with insurers that include specific pricing, procedures, deductible requirements, and other program guidelines. Dentagon chooses to remain independent because we want the vehicle owner to be our customer—not the insurance company.
This allows us to focus on recommending the appropriate repairs for your vehicle while working with customers and insurance carriers across many different companies without being tied to one insurer’s preferred network.
Being independent doesn’t mean we can’t work with your insurance company. Dentagon works with all major insurers and can assist with estimates, supplements, documentation, and adjuster communication throughout the repair process.
Most importantly, you have the right to choose your repair shop.
Being preferred by an insurance company isn’t the same as being preferred by the customer. Our priority is you and the quality of your repair.
Hail damage repair is generally processed through comprehensive coverage. If you don’t carry comprehensive coverage, repairs would typically be an out-of-pocket cost — contact us for a free inspection and we can walk you through your options either way.
No. You’re free to get multiple estimates if you’d like, but it’s not required. You always have the legal right to choose Dentagon regardless of what your insurance company initially recommends.
Yes. Once you authorize us to act on your behalf, we communicate directly with your adjuster to handle documentation, scheduling, and supplement requests, so you don’t have to be part of every conversation.
Claims decisions are made by your insurance provider, not by Dentagon. If your claim is denied or disputed, we can help you understand the estimate and documentation involved, but we’d recommend also speaking directly with your insurance agent about your specific policy and appeal options.
Once a claim is filed and an adjuster has assessed the damage, most approvals come through within a few days. Supplements for additional damage can add time. We stay in communication with your insurer throughout to avoid unnecessary delays.
You’ll need your insurance policy number and carrier name, the date and location of the hailstorm, and photos of the damage if possible. If you’ve already filed, just bring your claim number and we can get started immediately.
This is common. We negotiate directly with your adjuster and submit a supplement with supporting documentation to get the full scope of repairs approved.
Yes. We work with all major insurance carriers and handle the estimate, documentation, and communication on your behalf. You provide the claim number and we take it from there.
We can file the claim on your behalf. All we need is your insurance carrier information and the details of the incident. We handle the paperwork so you don’t have to navigate the process alone.
No. You have the legal right under Colorado law to choose any licensed repair shop you want. Your insurance company cannot force you to use their preferred shop.