Is Paintless Dent Repair permanent?
Yes. When PDR is performed correctly, the metal is physically reshaped rather than simply covered with filler.
What happens if Enterprise doesn’t have a vehicle available?
Availability is subject to Enterprise's inventory and cannot be guaranteed. If a vehicle isn't available at the time of your repair, we'll let you know as soon as possible so you can plan accordingly.
Can I decline the loaner car if I don’t need one?
Yes. Loaner car coverage is entirely optional. If you have another way to get around during your repair, you're welcome to skip it.
What type of vehicle will I receive from Enterprise?
Vehicle availability depends on Enterprise's inventory at the time of your repair. We do our best to coordinate a comparable vehicle, but the specific make and model isn't guaranteed.
How far in advance should I request a loaner car?
We recommend requesting a loaner car when you schedule your repair, so we can coordinate availability with Enterprise ahead of your drop-off date.
Do I need my own insurance to use the loaner vehicle?
Enterprise sets its own eligibility and insurance requirements for rental vehicles. Confirm directly with Enterprise what's required when you pick up your rental.
What if my repair takes longer than expected — do I keep the loaner car?
Continued rental coverage beyond the original estimate is subject to Dentagon's discretion and Enterprise's vehicle availability. We'll keep you updated if your repair timeline changes.
Is there a cost to me for the loaner car?
Dentagon pays the rental cost directly to Enterprise for the estimated repair duration on qualifying repairs. You are not billed by Dentagon for the loaner vehicle itself.
Am I responsible for damage to the loaner car?
Any damage, violations, or issues with the rental vehicle are matters between you and Enterprise, governed by Enterprise's own rental agreement — not by Dentagon. Be sure to review Enterprise's terms and insurance requirements when you pick up the vehicle.
Who provides the loaner vehicle?
Dentagon covers the cost of your rental through Enterprise Rent-A-Car. You'll enter into a separate rental agreement directly with Enterprise, as you would with any standard car rental.